Privacy Policy

1. Introduction

SVK Auto Scan ("we," "our," or "us") respects the privacy of visitors and clients. This Privacy Policy describes how we collect, use, and protect information when you visit our website or communicate with us regarding automotive diagnostic analysis services.

2. Information We Collect

We may collect personal and technical information you voluntarily provide through our diagnostic inquiry forms, email, or phone inquiries:

• Contact Information: Full name, email address, telephone number, and business or company name.
• Vehicle Diagnostic Information: Vehicle make, model, model year, Vehicle Identification Number (VIN if provided), reported symptoms, warning indicator behavior, and diagnostic trouble codes.
• Technical Data: Browser type, device information, IP address, and standard log information collected automatically to optimize website responsiveness.

3. Use of Information

We use collected information solely for genuine operational and diagnostic analysis purposes, including:

• Responding to diagnostic inquiries and customer requests.
• Evaluating reported vehicle symptoms against diagnostic protocols.
• Scheduling diagnostic appointments or consultation sessions.
• Maintaining the security, performance, and integrity of our website.

4. Data Protection & Vehicle Telemetry

We implement reasonable technical and organizational safeguards to protect submitted contact information and diagnostic data from unauthorized access, alteration, or disclosure. We do not sell, rent, or trade your personal or vehicle diagnostic data to third-party marketers.

5. Third-Party Services

Our website may utilize trusted service providers (such as hosting platforms and email service providers) strictly to maintain web availability and process diagnostic inquiries. These providers are restricted from using your data for any purpose other than servicing our infrastructure.

6. Contact Concerning Privacy

If you have questions regarding this Privacy Policy or wish to update or delete information you have submitted, please contact us at: